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Answering the Phone and Answering Questions about our EMDR/Trauma Services

  • When answering the phone for any call, use the following greeting.  "Good (morning/afternoon/evening)!  Behavioral Medicine, PC, This is (insert name).  How can i help you?"

  • When answering questions about our EMDR/Trauma services, reference office materials for explanations of services or treatment plans (pamphlets, quick reference drawer, website, promo materials). If you do NOT know the answer, ask the individual if you could put them on hold while you ask a co-worker for help.

  • EMDR - EMDR is a powerful method of psychotherapy. To date, EMDR has helped an estimated two million people of all ages relieve many types of psychological distress. EMDR seems to have a direct effect on the way that the brain processes information. Scientific research has established EMDR as effective for post-traumatic stress.

  • Clinicians also have reported success using EMDR in treatment of the following conditions:

    • Depression

    • Personality Disorders

    • Panic Attacks

    • Complicated Grief

    • Dissociative Disorders

    • Disturbing Memories

    • Phobias

    • Pain Disorders

    • Eating Disorders

    • Performance Anxiety

    • Stress Reduction 

    • Addictions 

    • Sexual and /or Physical Abuse 

    • Body Dysmorphic Disorders 

  • During EMDR the client attends to emotionally disturbing material in brief sequential doses while simultaneously focusing on an external stimulus. 

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